These provisions are intended to commit management, employees and business partners alike to conduct that is characterized by mutual respect. They are intended to help present a positive public image of the company as represented by its employees. And they represent a general guideline for behavior with each other and with all business partners.
In particular, we are committed to
Openness
We treat each other honestly, listen to each other and take each other's opinions seriously.
Initiative
We put our ideas and actions into practice and inspire others for our common cause.
Commitment
Everyone is important and able to take responsibility.
Customer orientation
We want our customers to be enthusiastic about us. We live partnership and convince through innovation and quality.
Willingness to learn
Everyone should feel the desire to be first-class. To this end, we share our knowledge and skills and are always willing to learn.
Environmental protection
We support the protection of the environment and are committed to preserving this one world for our descendants.
Cooperation with partners
As a basis for trusting and long-term partnerships, sepp.med gmbh expects all suppliers and business partners to respect and comply with the following provisions.
Corporate social responsibility is a top priority for us and is anchored at the highest management level. Overall, the management is responsible for compliance with the rules we have imposed on ourselves. In particular, however, the topics are divided as follows:
Maria Prester:
Florian Prester:
Barbara Bilen:
For reasons of readability, the generic masculine is used in this guideline. Female and other gender identities are expressly included.
As a company, we are committed to conducting business responsibly and strive for high ethical standards. We recognize that our actions have an impact on our employees, customers, suppliers, the community and the environment. We are therefore committed to the following ethical principles and values:
This Code of Business Ethics applies to all employees and is implemented in all aspects of our business activities. We strive to continuously improve our performance and strengthen our ethical standards in order to make our contribution to sustainable and responsible development.
Complaints manager
E-Mail: beschwerde@seppmed.de
Online: www.seppmed.de/beschwerde
The written rules of the complaints procedure are published in all countries in which we operate. The rules shall be published in the following languages:
Organization of complaint management:
in the
Complaints can be reported anonymously at any time.
The complainant will receive an acknowledgement of receipt when reporting the complaint - if not reported anonymously.
The identity of the complainant is treated confidentially, but is known to the complaints manager.
We undertake not to retaliate against complainants.
The complainant or their representative will be consulted during the redress/remediation process - if not reported anonymously.
Evaluation of the effectiveness of the complaints procedure is carried out at least once every 12 months.
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