Branche: MedTech
Customer: Siemens Healthineers AG Education Center (SHS CS DDO KS TD)
Topic: System Engineering & Maintenance, Agile
The project encompasses IT services for preparing and conducting training courses for Siemens Healthineers AG at the company's own training center and remotely worldwide. This includes supporting the training systems at the training center (including preparation and administration), maintaining and further developing the equipment at the training center, automated rollout for virtual training courses, and setting up, supporting, maintaining, and documenting the training systems.
These were mainly in the area of system administration: The tasks included preparing and managing the training systems, maintaining and servicing the systems, and documenting the system configurations. This required a high level of technical expertise and organizational skills.
There were further challenges in the technical preparation and support of the training courses. Here, it was necessary to ensure that all technical aspects of the training courses ran smoothly.
Regulatory requirements posed a further challenge. These standards and regulations had to be complied with throughout the entire project.
In addition to the challenges mentioned above, there were also organizational and communication challenges that had to be overcome in the project. These included regular coordination between the team leaders and the client, as well as ensuring smooth communication and cooperation within the project team.
For over 125 years, Siemens Healthineers has been developing innovative medical technology to improve healthcare worldwide. Today, the Erlangen-based company is one of the leading providers of imaging systems, laboratory diagnostics, and digital health solutions.
The successful implementation of the project underscores sepp.med's position as a leading partner that goes beyond the role of a mere supplier. With its expanded range of services, sepp.med can offer a comprehensive development portfolio that includes requirements management, software development, and verification & validation.
This expanded expertise not only strengthens its position as a top supplier, but also underscores its role as a strategic partner covering the entire development process chain.
Additional benefits include:
Increased efficiency and reliability: Continuous maintenance and servicing of the training systems and automated rollouts for virtual training courses significantly increase the efficiency and reliability of the training offerings.
Improved training experiences: Technical support and the provision of virtualized systems for participants ensure smooth training experiences. This helps to ensure that training courses can be conducted effectively and without technical interruptions.
Compliance with regulatory requirements: Compliance with standards such as ISO 9001, ISO 13485, ISO 14971, and other regulatory requirements ensures that training systems meet the highest quality and safety standards.
Optimized processes: The improvement and automation of processes, as well as the development of new concepts and service enhancements, contribute to the optimization of training processes.
Technical expertise: The support and maintenance of training systems requires a high level of technical expertise, which benefits you as a customer, as the systems are always up to date and fully functional.
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